Axis & Allies 1942 Online FAQ (Bug Report, Multiplayer, Map, Combat etc.)

Axis & Allies 1942 Online game guide focuses on official FAQ (Frequently Asked Questions). The guide includes answers of the bug report, stuck problem, multiplayer, controls, map, combat, chat and so on. While writing this instruction, we pick up many pieces of information from several sites for you. We hope that this guide will help you.

Axis & Allies 1942 Online is an official adaptation of the beloved strategic board game, Axis & Allies, and includes the 1942 Second Edition game board and rules.

Axis & Allies 1942 Online accommodates 1-5 players, each controlling one or more of the Axis or Allied powers in Online Multiplayer, Hot Seat, or Single Player mode against the computer AI. Players command both their country’s military forces and its war-time economy.

Victory goes to the side that conquers its opponents on the field of battle and occupies the greatest cities of the world. Will the Axis continue to spread across the globe unchecked, or will the Allies rally to push back against imperialistic tyranny? Challenge your friends and change the course of history!

FAQ (Frequently Asked Questions)

I. Q: I think I have a bug/a troubleshooting issue/my game is broken/not working. What should I do?

A: Please contact us via our Service Desk –– and we’ll help you out! If you want to report an issue, please follow these steps:

1. Ensure that your connection is stable and that the speed of your connection is equal to or greater than our minimum requirements. We recommend a minimum of 5MB/sec.
a. Measuring stability and speed can be done here:
b. Please include these specs in your report.

2. Ensure that your system meets our minimum system requirements.
a. On Windows, you can get a fairly complete system spec readout by using the dxdiag tool. This should work on most Windows systems.
i. Click Start.
ii. Click Run. If on Windows 10, type “run” (without the quotes), then select the first option in the Start Menu.
iii. In the Run window, type “dxdiag” (without the quotes) and press Enter.
iv. Select No on the WHQL signature prompt that will appear.
v. Select Save All Information… in the bottom right corner.
vi. You’ll be prompted to save a text file – save this somewhere you can find later. You’ll need to attach this to your email or service desk report.

3. If the game seems stuck on the initial loading bar.

a. Please ensure that you have enough system memory available. If you’re close to the minimum (6GB), having other applications open at the same time may bring you below the minimum for the game to launch.
b. Please follow the %appdata% deletion steps at Q2. This will force the client to redownload from Steam, which can fix bad cache/loading screen issues.

II. Q: My game gets stuck on a loading screen and the progress bar isn’t moving. What do I do?

A: Let’s try wiping the local cache the game creates by following these steps:

1. Open Windows Explorer
2. In the address bar type in %APPDATA%
3. Delete the axisandalliesonline-desktop folder
4. Empty the Recycle Bin if necessary
5. Ensure that no other unneeded applications are running, specifically any web browsers
6. Reopen the game and try again.

III. Q: The game is slow to respond to clicks, such as moving units, or it takes multiple times for a click to register. What gives?

A: This is an issue with latency / our servers.

IV. Q: I’m seeing lots of empty games created when I create a new online game. How do I delete these?

A: This is an issue with latency. If the game creator joins the game, then leaves the last slot they’re a part of, the game should be deleted. We are also monitoring and trying to delete empty games periodically to keep the list clean.

V. Q: Why is the Computer not joining my online multiplayer game?

A: In order to facilitate the asynchronous play style of the game, when players play with or against the Computer online, the Computer player(s) are run on our servers. This allows the Computer to take its turn if the Game Host isn’t present, which allows the asynchronous play to continue to the next human player. We are currently experiencing an outage from the Computer AI server, and are working to address the issue as soon as possible.

VI. Q: I’m seeing slowness in map panning, intro/outro videos on the combat board, and stuttering on the UI. What gives?

A: These are front-end issues, possibly related to your machine’s specs. You can try lowing graphics settings to improve performance.

VII. Q: What are the controls for the game? Are there shortcuts to help if I’m on a touchpad?

A: All keyboard controls can be found in the settings menu on the Input tab. WASD and arrow keys are the default controls for map movement, and + and – are the default mapping for changing the zoom level. You can customize almost all inputs.

VIII. Q: Combat is very slow. Is there a way I can speed it up?

A: If you access the settings, then go to the Graphics tab, you can turn off combat animations (this will notably turn off dice roll animations) and the combat introduction sequence (which will get rid of the intro video showing the type of combat).

IX. Q: The combat went too fast to see. Where can I find out what happened?

A: After a phase has been committed, the events are recorded in the war diary. You can access this by selecting the second tab from the left at the top-right of the screen.

X. Q: How do I change my defense profile?

A: If you access Settings, then go to the Account tab, you can create and edit new defense profiles and set a default for your account (this will automatically apply to newly created games of all types). To change the defense profile in a game, access the game settings (either from the in-game menu or by clicking the gear icon on the game card) and go to the Defense Profile tab. Changing this will affect the next combat.

XI. Q: How do I click and drag?

A: This is tied to the middle mouse button. Click in the mouse wheel and drag the map.

XII. Q: How are dice rolls determined? This doesn’t feel random.

A: A PRNG generates the value. We’ve examined its output versus real random data and have found it to be indistinguishable. This also applies to the Computer opponent.

XIII. Q: How can I tell what units are already in a territory?

A: If you click on a region (either a sea zone or a territory), the dossier appears at the bottom-left of the screen. If you expand this (click the ^ arrow), you can see all units currently in this region.

XIV. Q: How can I tell what units I’ve committed to an attack? The arrows are confusing.

A: If you press the “end phase” button, a confirmation screen appears, breaking down what unit types (and how many) are moving into each region. If you aren’t happy with the setup, you can make changes and keep tweaking your movements.

XV. Q: How do I start an online game? The lobby is full and nothing is happening.

A: Currently, the game creator needs to confirm they want to start the game with the current setup.

XVI. Q: How do I talk to other people in the game?

A: Presently, our only communication system is our map notes, which can be viewed only by other players on your alliance. You can create a map note by right clicking and view them by opening the third tab from the left at the top-right of the screen.

This is the ending of Axis & Allies 1942 Online FAQ guide. Hope it will help you. If there is wrong or you have suggestions, please let’s know and comment us. Have fun.

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Written by Julius Borisov

One thought on “Axis & Allies 1942 Online FAQ (Bug Report, Multiplayer, Map, Combat etc.)

  1. Darrel S McInturff Reply

    I’ve been coming across a lot of cheaters on line… Here’s one of them Squee

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